Terms and conditions

Important information on products and services

CIMSPA terms and conditions

The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) is a registered charity (no 1144545) and is incorporated by Royal Charter (England/Wales), with company number RC000849. CIMSPA is governed by its Royal Charter and Statutes, Charities Commission and Sport England / UK Sport Code for Sport Governance.

CIMSPA’s registered office and contact address is:

The Chartered Institute for the Management of Sport and Physical Activity
SportPark
Loughborough University
3 Oakwood Drive
Loughborough
LE11 3QF

Email: info@cimspa.co.uk

Phone: 03438 360200

Members

These terms and conditions form the basis of the contract through which the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA, we or us) will deliver a service to you as a CIMSPA member (you). On application to become a member of CIMSPA you are agreeing to these terms and conditions, therefore it is your responsibility to fully read and understand the terms and conditions before applying. If you have any questions or require clarification on any of the points outlined, please contact CIMSPA via the contact channels highlighted above.

CIMSPA will handle all data in accordance with our privacy notice which can be found HERE.

Charter and Statutes

This is the constitutional framework that CIMSPA operates within and it sets out the purpose and powers of CIMSPA. Members have both rights and responsibilities in relation to CIMSPA, which are included in its Charter and Statutes.

Membership

When completing an application online to become a CIMSPA member or submitting details of your application to CIMSPA you are making an application to join CIMSPA, which if accepted by CIMSPA, will result in a legally binding contract.

CIMSPA membership will only be granted to individuals who are able to evidence that they satisfy CIMSPA’s current membership entry requirements for the relevant membership category at the time of application. The entry requirements are at the discretion of CIMSPA. The current entry criteria for membership can be found HERE. CIMSPA will review each membership application on a case-by-case basis and inform you of the outcome of your application. Acceptance by CIMSPA of a application to become a member of CIMSPA’s will be in CIMSPA’s absolute discretion.

It is your responsibility to submit information to CIMSPA in support of a membership application or, for the maintenance of your membership (in the case of a renewal). By submitting information in support of your application for CIMSPA membership, or for the maintenance of your membership with CIMSPA, you grant CIMSPA the right to share any such information with relevant third parties for the purpose of verification of the validity of the information you provide to us.

Subject to you meeting the relevant continuous professional development conditions prescribed by CIMSPA, your membership will automatically renew annually in accordance with these terms and conditions. Further information regarding renewals can be found below in the section headed “Renewals”.

The rights and obligations under these terms and conditions are restricted solely to you and cannot be transferred to another individual.

Membership benefits

CIMSPA membership will provide you access to a member benefits package. Membership benefits packages are specific to each membership category, therefore may differ between members.

Membership benefits, found in your membership portal, are to be used exclusively by you and are not to be transferred to other persons.

Once membership has been approved, members will automatically receive the CIMSPA member bulletin, S&PA extra digital newsletter, digital edition of the S&PA professional magazine, CIMSPA news, CIMSPA marketing, your CIMSPA membership benefits and CIMSPA research and insight, along with a printed edition of the S&PA professional magazine. All members will have the opportunity to opt out of any of the above membership benefits or communications through their membership portal.

Access to membership benefit packages will only be granted once payment for your membership is received and your membership application is approved by CIMSPA and active. CIMSPA reserve the right to revoke access to your membership benefits for reasons including but not limited to:

  • Membership suspension
  • Membership termination
  • Late / Non-payment of membership or other associated fees
  • Membership cancellation
  • Membership expiry


CIMSPA’s membership benefit packages are supported by CIMSPA approved partners, therefore services provided by a supplier partner will be in accordance with the supplier partners own terms and conditions. CIMSPA do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services (save to the extent that any such liability cannot be excluded or limited by law).

CIMSPA reserve the right to amend the services and benefits included in your membership benefit package at any time and without providing you with prior notice.

Cooling off period

You are entitled to a 14-day cooling-off period from the date of membership approval and/or payment for joining or renewal of membership-(whichever occurs first), should you wish to cancel your membership.

To be eligible to cancel your membership within the cooling-off period you must notify us of this within the 14-day period by email to the email address detailed above.

For membership cancellation requests made within the cooling-off period, any paid membership fees will be refunded in full, to your original payment method, within 30 days from receipt of your request to cancel.

In line with the CIMSPA sanctions policy for CIMSPA members, CIMSPA reserves the right to suspend or terminate membership subscriptions as a result of disciplinary proceedings. If a request to cancel is made during the 14-day cooling-off period for membership with imposed sanctions, no refund will be issued by CIMSPA.

Cancellation and refunds

Requests for cancellation made outside of the 14-day cooling off period will not be eligible for a refund of the fees paid.

Renewals

Subject to you meeting the relevant continuous professional development conditions prescribed by CIMSPA, your membership will automatically renew annually. You will receive notification of your upcoming renewal from CIMSPA one month prior to your renewal date via email, containing information on any other conditions that need to be met in order to renew your CIMSPA membership together with information on how to pay any membership fees and your rights to cancellation.

Should you wish to not renew your membership you must do this through your membership profile area or, via email to info@cimspa.co.uk at least 10 days prior to your renewal date.

For renewing members paying by direct debit, this payment will automatically continue, unless you notify CIMSPA at least 10 days before direct debit collection to stop the payment.

You are able to cancel your membership at any time, however refunds will not be granted unless the above notices, or those detailed in the cooling off period are complied with.

Membership Directory

To support CIMSPA to operate in the public interest a public facing directory of members is maintained by us.

You will be automatically opted into this when you become a CIMSPA member, however you will have the right to opt out of this at any point during your membership term. If you opt out, the following information will still be displayed on the directory:

  • Name
  • Membership Category
  • Membership Number
  • Membership Status
  • Renewal Date


CIMSPA will maintain and publish records (name, membership category, membership number, membership status and renewal date) of terminated and suspended members on the directory.

Continuous Professional Development

All members are required to comply with the CIMSPA Continuous Professional Development (CPD) policy.

Failure to comply with CIMSPA’s CPD policy could result in termination of your CIMSPA membership.

If you are unable to achieve compliance with your CPD requirements outlined in the CIMSPA CPD policy due to extenuating circumstances, you must make CIMSPA aware by contacting info@cimspa.co.uk as soon as reasonably practicable, and at least 10 days in advance of your membership renewal date.

Code of Conduct

The CIMSPA Member Code of Conduct is a mandatory set of requirements that CIMSPA members must always fully adhere to.
By entering into CIMSPA membership you are agreeing to fully adhere to the CIMSPA Member Code of Conduct at all times. By renewing your membership, you are restating your agreement to adhere to the CIMSPA Member Code of Conduct at all times throughout the duration of your membership.

Failure to adhere to the CIMSPA Member Code of Conduct will be investigated in line with the CIMSPA complaints policy and may result in disciplinary proceedings being taken and sanctions being issued against you, which could include but is not limited to the termination of CIMSPA membership.

Membership Fees

Membership fees are outlined on the CIMSPA website and will be made known to you on application to join CIMSPA.

CIMSPA reserves the right to change the price of membership annually. You will be notified of any membership price change within your renewal email.

Membership fees are for individual membership only and cannot be transferred.

Your 12-calendar month membership period will commence on the date of approval of your application by CIMSPA for your first year of membership, and on the anniversary of this date for any subsequent renewal years.

Non-payment of renewal membership fees will result in a lapse in membership after 30 calendar days of the invoice date. Once membership has lapsed, access to the membership benefits package and all privileges associated with CIMSPA membership will cease.

CIMSPA reserves the right to communicate with relevant third parties relating to membership information displayed on the membership directory. Any periods of non- membership may also be communicated at CIMSPA’s discretion.

UK Coaching

Members who are able to demonstrate they meet the following professional standards will be given access to the UK Coaching learning and development platform www.UKCoaching.org:

  • Personal Trainer Practitioner
  • Gym Instructor Practitioner
  • Group Ex Practitioner
  • Exercise Referral Practitioner
  • Swimming Teacher Practitioner
  • Yoga Instructor Associate
  • Pilates Instructor Associate
  • Coach Practitioner
  • Coaching Assistant Practitioner
  • Senior Activity and Health
  • Advanced Coach Practitioner


If you meet the above mentioned eligibility criteria, CIMSPA will share the following data with UK Coaching to support the provision of this service:

  • First name
  • Surname
  • Email address
  • Membership type
  • Membership expiry date


In agreeing to become a member of CIMSPA you are also agreeing that CIMSPA can share this personal data with UK Coaching for the purpose outlined above.

Should you no longer wish to receive this service please unsubscribe through the contact preferences area of the membership portal or contact UK Coaching to cancel the subscription via 0113 274 4802 or https://www.ukcoaching.org/help/contact-us.

Data will be shared with UK Coaching only once your membership application has been approved, you have been allocated to an applicable membership category, and all outstanding fees have been paid.

The data outlined above in respect of renewing members will be shared with UK Coaching once your membership has been renewed, all fees have been paid and you have been allocated to an applicable membership category.

Events

For any event held by CIMSPA, please refer to the relevant event terms and conditions for further information.

CIMSPA Logo

CIMSPA members are permitted to use the appropriate CIMSPA member logo.

Use of the CIMSPA logo must be used in accordance with the CIMSPA brand guideline. Failure to comply with the conditions outlined in the CIMSPA logo use policy may result in disciplinary proceedings being commenced against you.

Access to the CIMSPA member logo will only be provided once you are in active membership and all membership fees have been paid.

CIMSPA reserve the right to revise the member logo which you are permitted to use without prior notice. In such circumstances you will be issued the revised logo and use of any former logos must cease must in accordance with any instructions issued by CIMSPA with the revised partner logo.

Terms and conditions changes

These terms and conditions are binding throughout the period of your membership with CIMSPA. CIMSPA reserve the right to change the provisions of these terms and conditions at any time by giving you 14 days prior written notice by email, following which time the amended version will become binding.

If you do not accept the amended terms and conditions, you may cancel your membership and access a pro-rata refund by providing notice of your intent to cancel to CIMSPA, in writing by email to info@cimspa.co.uk, within 14 days from notice of the changes to the terms and conditions being sent to you.

Governing Law and Jurisdiction

These terms and conditions are governed by and will be construed in accordance with English law. Any dispute or claim must be brought before the English courts irrespective of a member’s location.

 

Non-members

In order to carry out its business, CIMSPA requires personal data and is fully committed to respecting all personal data it collects and retains, we strongly advise you to fully read and understand the privacy notice and data retention schedule before proceeding.

CIMSPA will handle all data in accordance with our privacy notice which can be found HERE.

These terms and conditions form the basis of the contract through which the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA, we or us) will deliver a service to you as a CIMSPA non-member (you).

Non-members includes but is not limited to persons who:

  • Have received a service from CIMSPA
  • Have created an account on the CIMSPA system
  • Have lapsed membership of CIMSPA
  • Have lapsed partnership of CIMSPA
  • Have engaged with CIMSPA through an ad-hoc project, insight or research
  • Have requested further information from CIMSPA


By engaging with CIMSPA, non-members agree to these terms and conditions, therefore it is advised that you fully read and understand the terms and conditions before proceeding.

By submitting information in support of your engagement with CIMSPA you grant CIMSPA the right to share any such information with relevant third parties for the purpose of verification of validity.

Professional Conduct

By entering into engagement with CIMSPA, you are agreeing to fully adhere to the CIMSPA Member Code of Conduct for the period of your engagement.

Failure to adhere to the CIMSPA Member Code of Conduct will be investigated in line with the CIMSPA complaints policy and may result in disciplinary proceedings being taken and sanctions being issued against you.

Events

For any event held by CIMSPA, please refer to the relevant event terms and conditions for further information.

Terms and conditions changes

CIMSPA reserve the right to change these terms and conditions at any time by providing notice on the CIMSPA website 14 days prior following which time the amended version will become binding.

Governing Law and Jurisdiction

These terms and conditions are governed by and will be construed in accordance with English law. Any dispute or claim must be brought before the English courts irrespective of an individual’s location.

 

Partners

These terms and conditions form an agreement through which the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA, we or us) will deliver a service to you as a CIMSPA partner (you). On application to become a partner of CIMSPA you are agreeing to these terms and conditions, therefore it is your responsibility to fully read and understand the terms and conditions before applying.

CIMSPA will handle all data in accordance with our privacy notice which can be found HERE.

Partnership

CIMSPA partnership will provide you access to a partner benefits package and a dedicated partnership executive. Partnership benefits packages are specific to each partnership category, therefore may differ between partners. The partnership categories are derived from the relationship that the partner organisation has with the sector’s workforce, i.e. education provider or employer. CIMSPA therefore offers two overarching partnership categories, education partner and employer partner.

Partners who complete the application online to become a partner of CIMSPA, or send details of their application to CIMSPA, are making an application to join CIMSPA, which if accepted by CIMSPA, will result in a legally binding agreement being issued to you. Acceptance by CIMSPA of a application to become a partner of CIMSPA’s will be in CIMSPA’s absolute discretion.

Partnership of CIMSPA will be granted only to legal persons who are able to evidence they satisfy CIMSPA’s current partnership entry requirements at the time of application, relative to the partnership category applied for. Such entry requirements are at the discretion of CIMSPA.

CIMSPA will review each partnership application on a case-by-case basis and you will be informed of the outcome.

It is your responsibility to submit the required information to CIMSPA in support of a partnership application or, for the maintenance of your partnership on renewal. By submitting information in support of your application to CIMSPA, or for the maintenance of partnership with CIMSPA, you grant us the right to share such information with relevant third parties for the purpose of verification of the validity of the information you provide to us.

Subject to you meeting the relevant partnership conditions, your partnership will automatically renew annually. At this point an invoice for any partnership renewal fees will be raised. Payment of required renewal fees is confirmation of your continued partnership with CIMSPA. Further information regarding renewals can be found below in the section headed “Renewals”.

Partnership Agreement

A formal agreement (a “CIMSPA Partnership Contract”) will be issued to partners on successful application to become a CIMSPA partner. The CIMSPA Partnership Contract will detail the contractual agreement between CIMSPA and you relating to the partnership, including both CIMSPA’s and your responsibilities along with partnership specific terms and conditions.

Your CIMSPA partnership is not active until the CIMSPA Partnership Contract has been signed by CIMSPA and you, and any associated partnership fees have been paid.

Partnership will commence from the date outlined in the CIMSPA Partnership Contract and will run for an initial term of one year (Initial Term). Partnership contracts will automatically renew at the end of the Initial Term, for a renewal term of one year, and at the end of each Renewal Term, for a further Renewal Term. Further information regarding renewals can be found below in the section headed “Renewals”.

Partnership benefits

CIMSPA partnership will provide you access to a partnership benefit package. Partnership benefit packages are specific to each partnership category, therefore may differ between partners.

Partnership benefits are to be used exclusively by you and are not to be transferred to other legal persons, associations or organisations.

Access to partnership benefit packages will only be made available to you once you have signed the CIMSPA Partnership Contract, your partnership is approved by CIMSPA on the CIMSPA system, and any necessary fees have been paid. CIMSPA reserve the right to revoke your access to your partnership benefits for reasons including but not limited to:

  • Partnership suspension
  • Partnership termination
  • Late payment / Non-payment of partnership or other associated fees
  • Partnership cancellation
  • Partnership expiry


CIMSPA’s partnership benefit packages are supported by supplier partners, therefore services supplied from a supplier partner will be in accordance with the supplier partner’s own terms and conditions, which we will notify you of where reasonably practicable. CIMSPA do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services (save to the extent that any such liability cannot be excluded or limited by law).

CIMSPA reserve the right to change the services and benefits included in your partnership benefit package at any time and without providing you with prior notice.

Renewals

Subject to you meeting the relevant partnership conditions, your partnership will automatically renew annually. You will receive notification of your upcoming renewal prior to your renewal date, together with any amended or new partnership conditions that you will need to meet in addition to any change of the partnership fees payable for the renewal as well as information on your rights to cancellation.

If you do not wish to renew your partnership, you must notify CIMSPA, in writing by email or letter of your intention to cancel at least 10 days prior to your renewal date.

Termination

Partners can serve notice to terminate the CIMSPA Partnership Contract at any time in line with the notice periods outlined in the CIMSPA Partnership Contract, however refunds will not be granted unless the above notices are complied with.

Partnership Directory

To support CIMSPA to operate in the public interest a public facing directory of partners is maintained by us.
All partners will be hosted on the partnership directory, with information available to the public including but not limited to; organisation name, partnership category and partnership status.

CIMSPA will maintain and publish records (organisation name, partnership category and partnership status) of terminated and suspended partners on the directory.

Code of Conduct

The CIMSPA Partner Code of Conduct is a mandatory set of requirements that CIMSPA partners must always fully adhere to.
By entering into CIMSPA partnership you are agreeing to fully adhere to the CIMSPA Partner Code of Conduct. By renewing your partnership, you are restating your agreement to continue to adhere to the CIMSPA Partner Code of Conduct for the duration of the partnership.

Failures to adhere to the CIMSPA Partner Code of Conduct will be investigated in line with the CIMSPA complaints policy and may result in disciplinary proceedings being taken and sanctions being issued against you, which could include but is not limited to the termination of CIMSPA partnership.

Partnership Fees

Partnership fees are outlined on the CIMSPA website and will be made known to you on application.

CIMSPA reserve the right to change the partnership fee annually. You will be notified of any partnership fee change within the communication issued regarding your renewal.

The CIMSPA Partnership Contract (and the partnership fees are for solely for the legal persons entering into such contract with CIMSPA and cannot be transferred to any third party (without CIMSPA’s consent in writing).

The commencement date of the initial term will be the date contained within the CIMSPA Partnership Contract, once CIMSPA are in receipt of the signed CIMSPA Partnership Contract and any applicable payment.

Non-payment of a partnership invoice will result in a lapse in partnership after 30 calendar days of the due date on the invoice. Once partnership has lapsed, access to the partnership benefits package and all privileges associated with CIMSPA partnership will cease.
CIMSPA reserve the right to communicate with relevant third parties relating to partnership information displayed on the partnership directory. Any periods of non-partnership may also be communicated at CIMSPA’s discretion.

CIMSPA Logo

Provided they have signed the CIMSPA Partnership Contract CIMSPA partners are permitted to use the appropriate CIMSPA partner logo from the commencement date. Further details on the terms of such usage are detailed in the CIMSPA Partnership Contract.

Use of the CIMSPA logo must be used in accordance with the CIMSPA brand guidelines. Failure to comply with the conditions outlined in the CIMSPA logo use policy may result in disciplinary proceedings being commenced against you.

Access to the CIMSPA partner logo will only be provided once you are in active partnership and where all applicable partnership fees have been paid and contracts signed.

CIMSPA reserve the right to revise the partner logo which you are permitted to use without prior notice. In such circumstances you will be issued the revised logo and use of any former logos must in accordance with any instructions issued by CIMSPA with the revised partner logo.

Events

For any event held by CIMSPA, please refer to the relevant event terms and conditions for further information.

Terms and conditions changes

CIMSPA reserve the right to change these terms and conditions at any time upon giving you 14 days prior written notice by email, following which time the amended version will become binding.

Governing Law and Jurisdiction

These terms and conditions are governed by and will be construed in accordance with English law. Any dispute or claim must be brought before the English courts irrespective of a CIMSPA partner’s location.

 

CIMSPA Shop

Purchase of goods

The following terms and conditions outline the agreement between the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA, we or us) and the goods or products we will deliver to you as a consumer (you).

The purchase by you of goods from us are also covered by our standard terms and conditions of sale (“CIMSPA Standard Sale Terms”) which can be found here and will be emailed to you along with confirmation of your order. In the event of any inconsistency between these terms and conditions and the CIMSPA Standard Sale Terms the CIMSPA Standard Sale Terms shall prevail.

When you place an order from the CIMSPA shop, we will send you an email confirmation of your order containing details of the order.

CIMSPA will accept your order only once payment is taken, either via the phone, by cheque or directly through the CIMSPA website. Once you make your payment you are agreeing that the supply of goods to you is covered by these terms and conditions and the CIMSPA Standard Sale Terms.

As CIMSPA processes your order, we will inform you by e-mail if any goods you order are unavailable.

Cooling off period

All goods purchased through the CIMSPA shop are subject to a 14-day cooling off period from the day after the goods are received by you or are delivered at the specified delivery address.

In the event multiple goods are purchased in the same order, the 14-day cooling off period will start from the day after the final goods are received by you or are delivered at the specified delivery address.

Requests for refunds made within the 14-day cooling off period will be granted and issued within 30 days of receipt by CIMSPA of the returned goods.

Requests for refunds made outside of the 14 day cooling off period will not be granted.

Returns

It is your responsibility to cover the costs of returning unwanted goods.

Returns must be made by mail to the address below.

The Chartered Institute for the Management of Sport and Physical Activity
SportPark
Loughborough University
3 Oakwood Drive
Loughborough
LE11 3QF

It is recommended that you return your goods by recorded delivery or a secure delivery method which requires a signature on delivery, as CIMSPA will not be held responsible for goods being lost or damaged before they arrive at the above returns address.

To allow correct allocation of any eligible refunds, returns must contain a copy of your completed returns form.
CIMSPA reserves the right to refuse to refund monies for goods which are returned in a damaged (including being dirty) or used condition.

Damaged goods

If on inspection after delivery it is evident that your goods are damaged, please contact CIMSPA immediately at info@cimspa.co.uk or on 03438360200.

Pricing

All prices are quoted in UK Pounds Sterling at the prevailing rate.

Unless stated otherwise all prices for items sold on the CIMSPA shop are inclusive of VAT.

Order processing, postage and delivery

If you are based in the UK, whilst CIMSPA cannot guarantee delivery times, we will endeavour to get your order delivered to you within 7 - 10 working days from receipt of your order.

If you are based outside the UK delivery may take longer. If you require any further information beyond that supplied at the point of order, please contact us.

CIMSPA will not pay any customs and import duties that may apply to the goods, therefore if you are based outside of the UK, you will be responsible for paying such charges.

Governing Law and Jurisdiction

These terms and conditions are governed by and will be construed in accordance with English law. Any dispute or claim must be brought before the English courts irrespective of a CIMSPA partner’s location.