The Ultimate ReOpen 2.0 Guide - Webinar Series

ReOpen 2.0 Member Webinar Series Graphic


Quick look

  • Join us and nine expert panellists as we deliver member-exclusive webinars on Business planning & strategy, Marketing, Delivering excellence and ReOpening safely & securely.
  • Each 1 hour 30 minutes webinar session is packed full of tailored insight, workshops and practical takeaways that you can implement into your business immediately.
  • Hosted on the 1, 3, 8 and 10 December 2020 between 10:00 - 11:30 am

Business planning & Strategy

10:00-11:30 am on Tuesday 1 December

Having a clear strategy to steer your short, medium and long term objectives is vital and there’s no better time to re-evaluate that strategy than now. By attending this session you’ll be armed with a plan for refreshing your strategy and business plans. Expert panellists include:
  • Sean Greeley – Founder and CEO, NPE
  • Ollie Bailey – CEO, Gym Catch
Register in advance for this webinar


10:00-11:30 am on Thursday 3 December

With changing habits and consumer confidence, 2020 has created new challenges for our sector to overcome and the way we execute our messaging is vital to both retaining customers and reaching new customers. This session will provide you with practical tips to enhance your message, better understand your audience and be more effective with your marketing. Expert panellists include:
  • John Leaver – Head of Marketing of TA6, Alliance Leisure
  • Eddie May – Marketing Consultant, Overdog Marketing
Register in advance for this webinar

Delivering Excellence

10:00-11:30 am on Tuesday 8 December

For much of 2020, online delivery has been the only way we’ve been able to continue delivering services to our customers and as we prepare to return to some face-to-face delivery, it’s essential that we meet the expectations of customers. Whether you’re looking to stick with online, return exclusively to face-to-face or a combination of the two, our expert panellists will be sharing top tips for delivering excellence. Expert panellists include:
  • Sarah Durnford – Head Trainer, Les Mills
  • Rachel France – Managing Director, Biomechanics Education
Register in advance for this webinar

ReOpening safely & securely

10:00-11:30 am on Thursday 10 December

Building customer confidence is vital and we only ever have one opportunity to make a first impression. Our expert panel will provide you with the resources and guidance to make sure that your risk assessments and cleaning processes are water-tight, to help customers return with complete confidence. Expert panellists include:
  • Gill Twell - Head of Group Development and Quest Operations, Right Directions
  • Jan Francis – Right Directions
  • Christian Harris – Founder, Slip Safety Services
Register in advance for this webinar


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