Jamie Townsend - National Health and Fitness Manager
Serco Leisure
Workshop speaker - Releasing the Power of Our Professionals – Recognising Excellence
Education and Career Development
Starting his journey in the leisure industry in 2010 as a health club receptionist, Jamie was driven by a passion to become a personal trainer. His career took a pivotal turn in 2014 when he was given the opportunity to join Serco as a Gym Supervisor by Steve Nelson, the company’s now Director of Leisure.
During this time, Jamie worked simultaneously as a successful personal trainer until 2021, when he decided to focus entirely on his management career.
Serco has been instrumental in Jamie’s professional development, providing him with invaluable opportunities to grow. After gaining extensive experience in various operational roles, he was appointed as the National Health and Fitness Manager in 2024. In this position, his focus is to support Serco’s sites in implementing their fitness strategy.
